Last Updated: January 27, 2025
Introduction
David Lloyd Pricing Guide ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
This website provides information about David Lloyd Club membership pricing and is not officially affiliated with David Lloyd Clubs. We operate as an independent information service to help potential members understand membership costs and options.
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number when you submit inquiry forms
- Membership Preferences: Preferred club locations, membership types of interest, fitness goals
- Communication Preferences: Newsletter subscriptions, communication method preferences
- Inquiry Details: Questions, comments, and other information you provide in contact forms
Information Collected Automatically
- Website Usage Data: Pages visited, time spent on site, click patterns, and navigation behavior
- Technical Information: IP address, browser type, device information, operating system
- Analytics Data: Website performance metrics, user engagement statistics
- Cookies and Tracking: Session data, user preferences, and website functionality optimization
How We Use Your Information
Primary Uses
- Respond to Inquiries: Answer your questions about David Lloyd membership pricing and options
- Provide Recommendations: Offer personalized membership suggestions based on your preferences
- Communication: Send you requested information about membership costs and updates
- Website Improvement: Analyze usage patterns to enhance user experience and content
Secondary Uses
- Marketing Communications: Send newsletters and updates about membership pricing (with your consent)
- Service Enhancement: Improve our pricing information accuracy and website functionality
- Legal Compliance: Meet legal obligations and protect our legitimate interests
Information Sharing and Disclosure
We Do Not Sell Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes.
Limited Sharing Scenarios
- Service Providers: Trusted third-party services that help us operate our website (hosting, analytics, email services)
- Legal Requirements: When required by law, court order, or government request
- Safety and Protection: To protect the rights, property, or safety of our users or others
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
Data Security
Security Measures
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Updates: Security software and systems are regularly updated
- Monitoring: Continuous monitoring for security threats and vulnerabilities
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for 2 years unless you request earlier deletion.
Your Rights and Choices
Access and Control
- Access: Request copies of your personal information we hold
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Receive your personal information in a portable format
- Objection: Object to certain types of data processing
Communication Preferences
- Unsubscribe: Opt out of marketing emails using unsubscribe links
- Contact Preferences: Update how we communicate with you
- Cookie Settings: Manage cookie preferences through browser settings
Cookies and Tracking Technologies
Types of Cookies Used
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: Help us understand website usage and improve performance
- Functional Cookies: Remember your preferences and enhance user experience
- Marketing Cookies: Used to deliver relevant content and track marketing effectiveness
Managing Cookies
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.
Third-Party Services
External Links
Our website contains links to David Lloyd Clubs' official websites and other external sites. We are not responsible for the privacy practices of these external websites.
Analytics Services
We use analytics services to understand website usage. These services may collect information about your visits to our site and other websites.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given clear consent for specific processing activities
- Legitimate Interest: Processing is necessary for our legitimate business interests
- Contract Performance: Processing is necessary to fulfill our service obligations
- Legal Compliance: Processing is required to comply with legal obligations
Data Protection Authority
If you are located in the European Union or UK, you have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal information violates applicable data protection laws.
Effective Date
This Privacy Policy is effective as of January 27, 2025, and applies to all information collected before and after this date.